Best AI Agents
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AI Agents for E-Commerce

In an online store, the same agent might answer a sizing question and then be asked for a refund. Those are very different levels of risk. The agents here can help before and after purchase. Decide which actions they may take in your store, and test them on your hardest orders before customers see them.

Sales ↗Customer Support ↗

Editorial Listings

3 agents · Free editorial listings in alphabetical order

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Lyro AI Agent logoE-commerce customer service

Lyro AI Agent

Tidio’s customer service agent answers routine questions from the content and guidance a business supplies. It can help online stores handle common support requests.

Last checked

E-CommerceCustomer Support

Descriptions summarise each vendor’s published information. We haven’t tested these tools hands-on. Confirm current features, prices and terms with the vendor. See how we review listings.

BEFORE YOU CHOOSE

Finding the Right Fit

Separate Answers from Actions

Answering a shipping question and issuing a refund need different permissions. Set clear limits for order changes and anything involving money.

Test Difficult Orders

Try split shipments, missing parcels and requests outside your returns policy. Check that unresolved cases reach a person with the conversation history.

Check Your Platform Connection

Confirm the agent works with your store platform and helpdesk, and what it can read or change there.

THE PRACTICAL DETAILS

Common Questions

Can agents handle returns?

Some can act in connected order systems. What's available depends on your platform, plan and settings.

What should a store test first?

Start with common order-status questions. Check accuracy and escalation before allowing actions with bigger consequences.

Keep Exploring

Sales ↗Customer Support ↗